Encounter based on how you feel
Courtesy translation. In case of any discrepancy, the Portuguese version prevails.
This feature is not yet available in the app. This is the text of the permission that will apply when it is launched.
This is the text of the permission (consent) for Encounter based on how you feel. It explains what the app keeps, what for, for how long and how to turn it off.
LEVAMENTE is an educational space for self-care. It does not diagnose and does not replace therapy or medical or psychological care.
If you are in crisis or thinking about hurting yourself, get help right away: contact your local emergency services or a crisis line in your country, or go to the nearest emergency room. In Brazil, call 188 (CVV, 24 hours, free of charge) or 192 (SAMU).
1. How it works
When you start the encounter of the day, you can share how you are arriving by selecting up to 3 feelings and up to 2 needs from a short list. When you finish, you can share how you are leaving. The app uses this to choose the theme of the encounter and shows the reason for the choice, for example: “You shared that you arrived tired — this theme is about rest.” Selecting is always optional: you can skip it whenever you want.
Over time, the app learns which themes have helped you, only from your answers: “did this help you today?” and the comparison between how you arrived and how you left.
2. What we keep
- What you select: feelings and needs from a closed list. Currently, the feelings are tired, anxious, overwhelmed, sad, lonely, calm, upbeat and confused; the needs are rest, get organized, be kind to myself, get motivated and understand what I feel.
- When: the day, whether it is the arrival or the departure, and the encounter it refers to.
- The summary of what has helped you: a simple count, by need and by pillar (the main themes of the content), based on your answers about the encounters.
What we do not use: in this version, there is no free-text field and no artificial intelligence in this feature. The app does not read your notes, conversations, memories, scores from 0 to 10 or wheel of life to find out how you are, and it does not draw conclusions from how long you use the app, how often you open it or at what time.
3. What we use it for
Only to choose and explain your encounter of the day. We do not use what you feel for advertising, to send notifications, to measure app usage or for any other purpose. This data does not go to the payment processor, to email delivery, to analytics tools or to artificial intelligence providers, and it never appears in technical records. The LEVAMENTE team has no screen for seeing what you select.
4. Why we ask for your permission
What you feel is health data, which is sensitive personal data (Brazilian General Data Protection Law, LGPD, art. 5, II). That is why we only process this data with your specific and prominent consent (art. 11, I), given in the app when you turn on the feature, after seeing this text. If this text changes, the app asks for your permission again before using what you select again.
5. How long we keep it
- What you select (how you arrive and how you leave) is deleted automatically after 90 days. After that period, the reason given for older encounters no longer mentions what you selected and becomes a general sentence.
- The summary of what has helped you is kept while the permission is active. Older answers count less and less: their weight is halved every 90 days. You can delete one item or everything whenever you want, in the app's privacy settings.
- When you delete your account, everything is deleted.
6. How to turn it off
- You can withdraw this permission at any time in the app's privacy settings.
- When you withdraw it, we immediately delete what you selected and the summary of what has helped you, and the encounter of the day goes back to being chosen as before, without taking into account what you feel.
- Withdrawing the permission does not affect the rest of the app or your subscription.
- While the permission is active, you can request a copy of this data through the export feature, in the app itself.
More details in sections 3, 5 and 8 of the Privacy Policy. Questions: contato@levamente.com.br (subject: “Privacy”). See also the Terms of use and the memory notice.